Top 25 Hotel KPIs of 2010
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The use of KPIs by hotels and other accommodation facilities is facilitated by the availability of data and the actionable intelligence it provides.
The Top 25 Hotel KPIs of 2010 report is a comprehensive analysis of the most popular KPIs for the hotel industry, selected by the number of views received on smartKPIs.com in 2010.
About the Hotel industry
Hotel / Accommodation activities include the provision of short-stay accommodation for visitors and other travelers. Also included is the provision of longer-term accommodation for students, workers and similar categories. Some units may provide only accommodation while others provide a combination of accommodation, meals and/or recreational facilities. KPIs focus on the efficiency in operating the accommodation unit (reservation management, cleaning, staffing etc.) and on customer-related performance (occupancy, satisfaction, complaints etc.).
Highlights from the report
The Top 25 Hotel KPIs of 2010 report offers an overview of the most popular Hotel KPIs by combining input from the smartKPIs.com community with research and analysis from the editorial team. Some of the main sections are:
- "KPIs ... Naturally", an article that sets the context through a discussion on what is old and what is new in the use of KPIs;
- An introduction to the custom KPI documentation form developed by the smartKPIs.com research team for documenting KPIs (with over 30 fields of data, making this the most thorough KPI documentation template in use today);
- A list with the names of the Top 25 Hotel KPI examples in 2010 on smartKPIs.com, followed by a brief analysis of each;
- Among the most popular 25 KPI examples for the Hotel / Accommodation industry in 2010, top 3 is made of:
- $ Revenue per available seat hour (RevPASH)
- $ Average cleaning cost per room
- $ Gross operating profit per available room (GOPPAR)
- A detailed description of each KPI listed in the report, as documented in smartKPIs Premium (the premium content section of smartKPIs.com);
- Comprehensive insights on Key Performance Indicators (KPIs) as performance measurement tools and a glossary explaining the most popular terms characterizing KPIs.
Offers valuable insight into the top 25 KPIs of 2010 which are necessary for assessing and improving your performance in the Hotel managemet industry.
The top five KPIs are:
$ Cleaning cost per room
$ Gross operating profit per available room (GOPPAR)
% Internet bookings
$ Revenue per available room (RevPAR)
# Guests per employee.
- Category: Research reports
- Product ID: sK0118042
- Publication date: November 1, 2011
- File format: PDF
- Download size: 3.86 MB
- Pages: 72
Table of contents
- Executive Summary
- About Key Performance Indicators (KPIs)
- KPIs ... Naturally
- smartKPIs.com Community Profile
- 2010 smartKPIs.com Functional Areas Taxonomy
- 2010 smartKPIs.com Industries Taxonomy
- KPI Documentation form Explained
- Top 25 Hotel KPIs of 2010 Countdown Analysis
- Top 25 Hotel KPIs of 2010 List
- Appendix A: Glossary of Terms
- Appendix B: Related Reports
- Appendix C: About eab group
- Appendix D: eab group Services
- Appendix E: eab group Online Portfolio
"The content was clear, concise and to the point. Successfully organized and easy to understand."
Organizational Development, Zeler & Company, Greece
"The content was satisfactory and up to mark."
Supervisor, Planning & Efficiency, Power and Water Utility Company for Jubail and Yanbu, Saudi Arabia
"The material was very useful and it helped me to better understand KPIs aspects: how to be created, applied, used by pushing the team forward for their maximum performance."
Raw Materials Sales Manager, Arabian Agricultural Services Company, Saudi Arabia
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