Top 25 Quality Management KPIs of 2011-2012

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Quality management is a recent phenomenon that gained momentum as the importance of craftsmen diminished in time and mass production,together with repetitive work practices, were instituted. The aim was to produce large numbers of the same goods.

The Top 25 Quality Management KPIs of 2011 - 2012 report contains a thorough analysis on the most popular quality management KPIs in 2011-2012, selected by the number of views they received from the community.

About Quality Management as a Functional Area

Quality Management is an organization-wide approach to understanding precisely what customers need and consistently delivering accurate solutions within budget, on time and with the minimum loss to society. Quality management is focused on both quality assurance and controlof processes to assure, not only qualitative products, but also the methods to achieve it. KPIs refer to the implementation of quality control ofproducts and processes by a specialized team.

Quality Management sub-categories on are:

  • Production Quality;
  • Quality Control;
  • Quality Costs;
  • Quality Assurance;
  • Process Improvement.

Provides essential information on the top 25 KPIs of 2011-2012 which are necessary for assessing and optimizing your performance in the Quality Management KPIs sector. The top five KPIs are:

% Scrap rate

$ Cost of poor quality (COPQ)

% Process efficiency ratio

# Deficiencies per manufacturing plant inspection

$ Cost of rejected materials

  • Category: Research reports
  • Product ID: sK012831
  • Publication date: November 1, 2012
  • File format: PDF
  • Download size: 8.15 MB
  • Pages: 76

Table of contents

  • Executive Summary
  • About Key Performance Indicators (KPIs)
  • KPIs ... Naturally
  • Community Profile
  • 2011-2012 Functional Areas Taxonomy
  • 2011-2012 Industries Taxonomy
  • KPI Documentation form Explained
  • Quality Management as a Functional Area
  • Top 25 Quality Management KPIs of 2011-2012 List
  • Appendix A: Related Reports
  • Appendix B: Training courses
  • Appendix C: Advisory services
  • Appendix D: Technology solutions
  • Appendix E: Glossary of terms

"The content was clear, concise and to the point. Successfully organized and easy to understand."

Organizational Development, Zeler & Company, Greece

"The content was satisfactory and up to mark."

Supervisor, Planning & Efficiency, Power and Water Utility Company for Jubail and Yanbu, Saudi Arabia

"The material was very useful and it helped me to better understand KPIs aspects: how to be created, applied, used by pushing the team forward for their maximum performance."

Raw Materials Sales Manager, Arabian Agricultural Services Company, Saudi Arabia

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