Top 25 Hotel KPIs of 2011-2012
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In the recent decades, the hospitality industry witnessed significant developments, as a result of the diversification of consumer needs and the demand for new and improved services. More emphasis is put today on services like organizing meetings, conventions and other business-related events.
The Top 25 Hotel KPIs of 2011 - 2012 report contains a thorough analysis on the most popular hotel KPIs in 2011-2012, selected by the number of views they received from the smartKPIs.com community.
About Hotel as an Industry
Hotel activities include the provision of short-stay accommodation for visitors and other travelers, but also the provision of longer-term accommodation for students, workers and similar categories. Some units may provide only accommodation, while others provide a combination of accommodation, meals and/or recreational facilities. KPIs focus on the efficiency in operating the accommodation unit and on customer-related performance.
Hotel sub-categories on smartKPIs.com are:
- Hotel Revenues;
- Hotel Occupancy;
- Service Portfolio;
- Employee Productivity;
- Operating Expenditures;
- Hotel Waste Management.
Offers vital insight into the top 25 KPIs of 2011-2012 which are necessary for assessing and optimizing performance if you want to excel in the Hotel sector.
The top five KPIs are:
$ Total Revenue per available room (TRevPAR)
# Length of stay in hotel
% Capture rate of hotel guests
$ Revenue per available square meter (RevPAM)
$ Revenue per available customer (RevPAC)
- Category: Research reports
- Product ID: sK0128591
- Publication date: November 1, 2012
- File format: PDF
- Download size: 10.11 MB
- Pages: 76
Table of contents
- Executive Summary
- About Key Performance Indicators (KPIs)
- KPIs ... Naturally
- smartKPIs.com Community Profile
- 2011-2012 smartKPIs.com Functional Areas Taxonomy
- 2011-2012 smartKPIs.com Industries Taxonomy
- KPI Documentation form Explained
- Hotel as an Industry
- Top 25 Hotel KPIs of 2011-2012 List
- Appendix A: Related Reports
- Appendix B: Training courses
- Appendix C: Advisory services
- Appendix D: Technology solutions
- Appendix E: Glossary of terms
"The content was clear, concise and to the point. Successfully organized and easy to understand."
Organizational Development, Zeler & Company, Greece
"The content was satisfactory and up to mark."
Supervisor, Planning & Efficiency, Power and Water Utility Company for Jubail and Yanbu, Saudi Arabia
"The material was very useful and it helped me to better understand KPIs aspects: how to be created, applied, used by pushing the team forward for their maximum performance."
Raw Materials Sales Manager, Arabian Agricultural Services Company, Saudi Arabia
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