State of Performance Improvement and KPI Practice Report 2015
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About the report
Today's increasingly competitive and rapidly changing business environment constantly pushes organizations to search for opportunities to improve performance. This report reveals the latest international trends related to the Key Performance Indicators (KPIs) usage and performance improvement practices.
The report focuses on four key areas in managing performance:
- KPI Lifecycle;
- Performance Improvement System;
- Governance;
- Context.
The report reveals the latest international trends related to KPI usage and performance improvement practices. The research study focused on four key areas in managing performance: KPI Lifecycle, Performance Improvement System, Governance and Context.
Category: Research reports
Publication date: 2015
File format: PDF
Download size: 2.25 MB
Pages: 36
INTRODUCTION
EXECUTIVE SUMMARY
SURVEY FINDINGS
- KPI Lifecycle
- Performance Improvement System
- Governance
- Context
SURVEY DEMOGRAPHICS
CONCLUSIONS
RECOMMENDATIONS
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"The material was very useful and it helped me to better understand KPIs aspects: how to be created, applied, used by pushing the team forward for their maximum performance." Raw Materials Sales Manager, Arabian Agricultural Services Company, Saudi Arabia |
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"It was very useful, it added more value to my knowledge and it will enhance my career." Organisational Development Specialist, Bank of Cairo, Egypt |
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"The content was clear, concise and to the point. Successfully organized and easy to understand." Organizational Development, Zeler & Company, Greece |
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- Category Root Catalog Remove This Item
- Accounting 176 items
- Corporate Services 2 items
- CSR / Sustainability / Environmental Care 3 items
- Finance 14 items
- Governance, Compliance and Risk 5 items
- HSSE 1 item
- Human Resources 36 items
- Information Technology 10 items
- Knowledge & Innovation 19 items
- Marketing & Communications 16 items
- Online Presence – eCommerce 3 items
- Portfolio & Project Management 9 items
- Production & Quality Management 4 items
- Sales & Customer Service 16 items
- Supply Chain, Procurement, Distribution 22 items
- N/A 441 items
- Agriculture 172 items
- Arts & Culture 6 items
- Construction & Capital Works 1 item
- Customs 1 item
- Education & Training 2 items
- Financial Institutions 8 items
- Government - State / Federal 6 items
- Government – Local 4 items
- Healthcare 18 items
- Hospitality & Tourism 15 items
- Infrastructure Operations 5 items
- Media 2 items
- Non-profit / Non-governmental 2 items
- Postal & Courier Services 1 item
- Professional Services 9 items
- Publishing 2 items
- Real Estate / Property 22 items
- Resources 4 items
- Retail 8 items
- Sport Management 8 items
- Telecommunications / Call Center 14 items
- Transportation 5 items
- Utilities 16 items
- N/A 446 items
- Balanced Scorecard System 185 items
- Benchmarking 25 items
- Customer Service 11 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 51 items
- Innovation Performance 10 items
- Performance Improvement 103 items
- Performance Measurement 294 items
- Personal Performance 6 items
- Strategy and Business Planning 8 items
- Supplier Performance 7 items
- N/A 62 items