State of Performance Improvement and KPI Practice Report 2015
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About the report
Today's increasingly competitive and rapidly changing business environment constantly pushes organizations to search for opportunities to improve performance. This report reveals the latest international trends related to the Key Performance Indicators (KPIs) usage and performance improvement practices.
The report focuses on four key areas in managing performance:
- KPI Lifecycle;
- Performance Improvement System;
- Governance;
- Context.
The report reveals the latest international trends related to KPI usage and performance improvement practices. The research study focused on four key areas in managing performance: KPI Lifecycle, Performance Improvement System, Governance and Context.
Category: Research reports
Publication date: 2015
File format: PDF
Download size: 2.25 MB
Pages: 36
INTRODUCTION
EXECUTIVE SUMMARY
SURVEY FINDINGS
- KPI Lifecycle
- Performance Improvement System
- Governance
- Context
SURVEY DEMOGRAPHICS
CONCLUSIONS
RECOMMENDATIONS
"The material was very useful and it helped me to better understand KPIs aspects: how to be created, applied, used by pushing the team forward for their maximum performance." Raw Materials Sales Manager, Arabian Agricultural Services Company, Saudi Arabia |
"It was very useful, it added more value to my knowledge and it will enhance my career." Organisational Development Specialist, Bank of Cairo, Egypt |
"The content was clear, concise and to the point. Successfully organized and easy to understand." Organizational Development, Zeler & Company, Greece |
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- Agriculture 4 items
- Arts & Culture 6 items
- Construction & Capital Works 1 item
- Customs 1 item
- Education & Training 2 items
- Financial Institutions 5 items
- Government - State / Federal 4 items
- Government – Local 4 items
- Healthcare 18 items
- Hospitality & Tourism 13 items
- Infrastructure Operations 5 items
- Media 2 items
- Non-profit / Non-governmental 2 items
- Postal & Courier Services 1 item
- Professional Services 9 items
- Publishing 1 item
- Real Estate / Property 21 items
- Resources 4 items
- Retail 8 items
- Sport Management 8 items
- Telecommunications / Call Center 7 items
- Transportation 5 items
- Utilities 16 items
- N/A 294 items
- Balanced Scorecard System 15 items
- Benchmarking 24 items
- Customer Service 8 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 35 items
- Innovation Performance 2 items
- Performance Improvement 90 items
- Performance Measurement 190 items
- Personal Performance 3 items
- Strategy and Business Planning 7 items
- Supplier Performance 2 items
- N/A 49 items