Top 25 Restaurant KPIs of 2011-2012

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The growth of cities and the introduction of technologies that made possible a better conservation and transportation of food lead to an increasing demand for food service on the market. Nowadays, the food and beverage service industry is one of the most regulated in terms of norms that restaurants and similar facilities have to comply with, in order to ensure customer safety and a proper sanitation of products and operations. 

The Top 25 Restaurant KPIs of 2011 - 2012 report contains a thorough analysis on the most popular KPIs for restaurants in 2011-2012, selected by the number of views they received from the smartKPIs.com community.

About Restaurant as an Industry

Restaurant activities include the provision of complete meals or drinks fit for immediate consumption, in traditional restaurants, self-service or take-away restaurants, whether as permanent or temporary stands, with or without seating. Also, it can include the service of food and beverage to a group as part of an organized event, where services occur to all guests within a specific time frame. 

Restaurant sub-categories on smartKPIs.com are:

  • Restaurant Revenues;
  • Service Quality;
  • Customer Feedback;
  • Restaurant Occupancy;
  • Restaurant Workload;
  • Restaurant Governance.

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