Top 25 Quality Management KPIs of 2011-2012
Quality management is a recent phenomenon that gained momentum as the importance of craftsmen diminished in time and mass production,together with repetitive work practices, were instituted. The aim was to produce large numbers of the same goods.
The Top 25 Quality Management KPIs of 2011 - 2012 report contains a thorough analysis on the most popular quality management KPIs in 2011-2012, selected by the number of views they received from the smartKPIs.com community.
About Quality Management as a Functional Area
Quality Management is an organization-wide approach to understanding precisely what customers need and consistently delivering accurate solutions within budget, on time and with the minimum loss to society. Quality management is focused on both quality assurance and controlof processes to assure, not only qualitative products, but also the methods to achieve it. KPIs refer to the implementation of quality control ofproducts and processes by a specialized team.
Quality Management sub-categories on smartKPIs.com are:
- Production Quality;
- Quality Control;
- Quality Costs;
- Quality Assurance;
- Process Improvement.
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