Top 25 CSR KPIs of 2011-2012

Today, organizations throughout the world face an unusual level of scrutiny and rising expectations form their stakeholders regarding the way in which business is conducted. Therefore, corporate social responsibility is recognized as a key aspect of best business practice, which is on the corporate agenda of the top managers.

The Top 25 CSR KPIs of 2011 - 2012 report contains a thorough analysis on the most popular CSR KPIs in 2011-2012, selected by the number of views they received from the smartKPIs.com community.

About CSR as an Industry

CSR is recognized as a key aspect of best business practice, which is on the corporate agenda of the top managers. It has a strategic importance, which withdraws from its pervasiveness (as it has an impact on the activities of a business organization, from operations to marketing and sales, from communication and external relations to HR management and from strategy to audit) and from the relevant impacts on a firm competitiveness and market value.

CSR sub-categories on smartKPIs.com are:

• Community Involvement
• CSR Initiatives
• Employee Care
• Environmental Care
• CSR Recognition.

Highlights from the report

Top 25 CSR KPIs of 2011-2012 offers an overview of the most popular KPIs for CSR as an industry, by combining input from the smartKPIs.com community with research and analysis from the editorial team. Some of the main sections are:

• "KPIs ... Naturally", an article that sets the context through a discussion on what is old and what is new in the use of KPIs;

• An introduction to the custom KPI documentation form developed by the smartKPIs.com research team for documenting KPIs (with over 30 fields of data, making this the most thorough KPI documentation template in use today);

• A list with the names of the Top 25 CSR KPI examples in 2011-2012 on smartKPIs.com;

• Among the most popular 25 KPI examples for CSR in 2011-2012, top 3 is made of:
• # Sponsorship projects
• # Corporate satisfaction index
• # Hours of Organizational Health and Safety (OH&S) training conducted

• A detailed description of each KPI listed in the report, as documented in smartKPIs Premium (the premium content section of smartKPIs.com);

• Comprehensive insights on Key Performance Indicators (KPIs) as performance measurement tools and a glossary explaining the most popular terms characterizing KPIs.