Top 10 KPIs of 2011-2012
The use of tools is essential for the achievement of results. Key Performance Indicators (KPIs) are today some of the most popular management tools.
The Top 10 KPIs of 2011-2012 report is a synthesis of the most popular KPIs in 2011-2012, selected by the number of views they received from the smartKPIs.com community.
Highlights from the report
Top 10 KPIs of 2011-2012 offers an overview of how KPIs are used in practice today, by combining input from the smartKPIs.com community with research and analysis from the editorial team. Some of the main sections are:
- "KPIs ... Naturally", an article that sets the context through a discussion on what is old and what is new in the use of KPIs;
- A list with the names of the Top 10 KPI examples in 2011-2012 on smartKPIs.com, followed by a brief analysis of each;
- Among the most popular 10 KPI examples in 2011-2012, top 3 is made of:
- % Hospital bed occupancy rate
- % Call setup success rate (CSSR)
- % Realization rate
- A detailed description of each KPI listed in the report, as documented in smartKPIs Premium (the premium content section of smartKPIs.com).
For a more complex analysis and insights on KPIs as performance measurement tools and a glossary explaining the most important terms describing KPIs, see the Top 25 KPIs of 2011-2012 reports.
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