The Online Presence KPI Dictionary
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The Online Presence KPI Dictionary
By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Online Presence, The KPI Institute provides professionals a useful resource for novices and experts alike.
It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system.
Structure of The Online Presence KPI Dictionary
The KPI taxonomy presented in the dictionary covers all major functions of Online Presence, such as:
- eCommerce
- Email Marketing
- Online Advertising
- Online Publishing-Weblogs
- Search Engine Optimization
- Web Analytics
Benefits
- Devise and improve online strategy
- Increase level of interactivity
- Attract and convince users to stay longer on the online platform
- Elevate the probability of conversion
This dictionary provides valuable information on over 180 KPIs not only by defining them, but also by presenting the calculation formula for each and every one of them. It is an innovative tool, essential for assessing and optimizing your performance in 6 different functions of the online presence within an organization:
eCommerce
Email Marketing
Online Advertising
Online Publishing-Weblogs
Search Engine Optimization
Web Analytics
Publication date
7/23/2015
File format
Download size
6 MB
Pages
37
"I have referred to a report from smartKPIs.com for one of my assignments earlier and have found it very helpful."
Birju Sheth, India
"The materials are designed in a simple yet rich way."
Senior Performance Specialist, National Water Company, Saudi Arabia
"Great value taken from the content that could be easily applied to our organisation."
Head of Human Resources Business solutions, Qatar Petroleum, Qatar
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- Category Root Catalog Remove This Item
- Accounting 191 items
- Corporate Services 2 items
- CSR / Sustainability / Environmental Care 3 items
- Finance 14 items
- Governance, Compliance and Risk 5 items
- HSSE 1 item
- Human Resources 35 items
- Information Technology 10 items
- Knowledge & Innovation 19 items
- Marketing & Communications 16 items
- Online Presence – eCommerce 3 items
- Portfolio & Project Management 9 items
- Production & Quality Management 4 items
- Sales & Customer Service 16 items
- Supply Chain, Procurement, Distribution 22 items
- N/A 444 items
- Agriculture 187 items
- Arts & Culture 6 items
- Construction & Capital Works 1 item
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- Government - State / Federal 6 items
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- Healthcare 18 items
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- Infrastructure Operations 5 items
- Media 2 items
- Non-profit / Non-governmental 2 items
- Postal & Courier Services 1 item
- Professional Services 9 items
- Publishing 2 items
- Real Estate / Property 24 items
- Resources 4 items
- Retail 8 items
- Sport Management 8 items
- Telecommunications / Call Center 14 items
- Transportation 5 items
- Utilities 16 items
- N/A 446 items
- Balanced Scorecard System 200 items
- Benchmarking 25 items
- Customer Service 11 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 51 items
- Innovation Performance 10 items
- Performance Improvement 104 items
- Performance Measurement 295 items
- Personal Performance 6 items
- Strategy and Business Planning 8 items
- Supplier Performance 7 items
- N/A 62 items