Performance Measurement Maturity Model

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The Performance Measurement Maturity Model is a valuable tool used to gathered information about the current state of the performance measurement capability within the entity (organization, division, department or team). The survey assesses the usage of KPIs, their alignment to strategy, the KPI documentation process, the ability to establish effective targets and to collecting results, how data is displayed and performance measurement governed . The statements used are meant to assess each building block of the Performance Measurement Framework:

1. KPI Selection

2. KPI Documentation

3. Target Setting

4. Data Gathering

5. KPI Data Visualization

6. Performance Measurement Architecture Governance


Each statement must be rated on a scale from 1 to 5 depending on its relevancy to actual practice, and based on the rating provided, the entity can fall into one of the following maturity levels:

1 - Initial

2 - Emergent

3 - Structured

4 - Integrated

5 - Optimized


The Maturity Model can be accessed integrally (all 6 building blocks) or individually,by selecting only the module that are of interest for you.

1. Express interest

2. Receive the Maturity Model Guide and online questionnaire

3. Complete the online questionnaire

4. Receive the maturity level overall score

This service provides the following deliverables:

1. Performance Measurement Maturity Guide - brief handbook on how to effectively deploy the maturity model questionnaire;

2. Score Analysis Report - the responses of the questionnaire are processed by The KPI Institute's team and the performance measurement maturity level is communicated in the form of a score from a 1 to 5 and a short interpretation of results. The scores are provided also granular, for each building block.

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