Performance Magazine: Printed Edition - July 2017

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Performance Magazine brings forth indispensable information regarding the necessities entailed by a Performance Management System. It centers on interviews, articles, reviews, and news, in its mission to provide an exhaustive collection of data relevant for the present state of the Performance Management discipline.

In our 9th issue of PERFORMANCE Magazine, we explore the professional development path of Reza Sharif, MD and Founder of Parsian Strategy, a privately held management consulting company that provides businesses with strategy training and consulting services. Reza has made it his mission to help organizations to define their strategies, take actions to realize their vision and achieve performance excellence by building a performance culture. 

Some of our featured interviews come from:

  • Manal Mulla,General Administrative Manager, KSUMC, Post Graduate Medical, Education Center
  • Mohammed Al-Ghamdi, Director of Performance and Programs, Saudi Telecom, Enterprise Business Unit
  • Jorge Castellote, Founding Partner, Innoway ME

Recommendations in this edition focus on business planning, data analysis and enhancing communication within your company.

  • Category: Magazine
  • Publication date: July, 2017
  • File format: PDF
  • Download size: 14,34 KB
  • Pages: 76

Editor’s note


Cover Story

Customer experience: building relationships and generating loyalty


  • Manal Mulla
  • Mohammed Al-Ghamdi
  • Ahmed A. Mustafa
  • Jorge Castellote
  • Mahadi Osman
  • Muhammad Farhan
  • Nabil Boulos


Reza Sharif. Improvement is performance management's endgame

Around the World

Global e-governance index: the Singapore case

Kamikatsu: the town that produces no waste

The world happiness report measuring countries' well-being

Step up in social innovation to stand out


  • Customer Service Performance
  • Benchmarking
  • Individual Performance
  • Balanced Scorecard
  • Sustainability Performance
  • KPIs
  • Healthcare Performance
  • Performance Improvement
  • Supplier Performance

Ask the Experts




Recommended Resources

  • Books
  • Movie

"The content was satisfactory and up to mark. The references and links were adequately mentioned for detailed knowledge."

Supervisor, Planning & Efficiency, Power and Water Utility Company for Jubail and Yanbu, Saudi Arabia

"The content was clear, concise and to the point. Successfully organized and easy to understand."

Organizational Development, Zeler & Company, Greece

"It was very useful, it added more value to my knowledge and it will enhance my career."

Organisational Development Specialist, Bank of Cairo, Egypt

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