Performance Improvement Maturity Model

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The Performance Improvement Maturity Model is a valuable tool used to gathered information about the current state of the performance improvement capability within the entity (organization, division, department or team). The survey assesses data analysis and reporting practices, decision making and project implementation, as well as the ability to keep the perfomance management framework updated to meet business needs. The statements used are meant to assess each of the following modules:

  1. Data Analysis
  2. Reporting
  3. Decision Making
  4. Data Gathering
  5. Initiatives Management
  6. Review & Evolution
  7. Performance Measurement Arhitecture Governance

Each statement must be rated on a scale from 1 to 5 depending on its relevancy to actual practice, and based on the rating provided, the entity can fall into one of the following maturity levels:

  1. Initial 
  2. Emergent
  3. Structured
  4. Integrated
  5. Optimized

The Maturity Model can be accessed integrally (all 7 modules) or individually,by selecting only the module that are of interest for you.

1. Express interest in the service

2. Receive the Maturity Model Guide and online questionnaire

3. Complete the online questionnaire

4. Receive the maturity level overall score

This service provides the following deliverables:

1. Performance Improvement Maturity Guide - brief handbook on how to effectively deploy the maturity model questionnaire;

2. Score Analysis Report - the responses of the questionnaire are processed by The KPI Institute's team and the performance improvement maturity level is communicated in the form of a score from a 1 to 5 and a short interpretation of results. The scores are provided also granular, for each building block.

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