Libraries Performance Management System Toolkit

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The Library Performance Management System Toolkit is a ready-to-use collection of pre-populated templates for managing the performance of libraries.

The toolkit provides the instrumentary needed to put in place a sound and comprehensive library performance management and measurement system.

Toolkit components

  • Library Performance Management System Architecture - a visual snapshot of the overall system for managing and measuring performance within the Libraries, including the system tools and processes and the connections between them.

  • Library Desired State of Evolution - the visual representation of the Librray's desired evolution for the following 3 to 5 years, in terms of mission, vision, targets, values and value drivers, with its three levels: Purpose & Identity, Desired State and Vision Statement.

  • Library Strategy Map - the mapping of the Library's (annual) strategic objectives and the relations between them, grouped by the four Balanced Scorecard perspectives.

  • Library Performance Scorecard - the collection of the most important KPIs for managing the performance of the Library at strategic level, derived from the objectives in the Library Strategy Map, also grouped by the BSC perspectives.

  • Library Performance Dashboard - the repository of the most relevant KPIs for the Arts and Culture industry.

  • Library Portfolio of Initiatives - the collection of the initiatives conducted within the Library, reflecting the objective the initiative responds to, the status of each initiative, the person responsible, budget allocated, start and end date and other similar data.

  • Monthly Library Performance Management Process - the representation of the flow within the monthly performance management process, including actions such as data collection, completion of the performance reports, communication of the performance results, performance review meetings and establishment of performance improvement initiatives.

  • Library KPIs for Dashboard and Scorecard Reports - contains the collection of all KPIs included in the Library Performance Scorecard and Library Performance Dashboards, available in pdf format, integrally documented according to documentation standards and template.

Customizing the Library Performance Management System Toolkit

  • While pre-populated with thoroughly documented KPIs and other sample data, the templates in the toolkit can be customized by customers for internal use within their organization;
  • Renaming, adding new data into the spreadsheets and changing templates' design can be easily done without affecting the integrity of the templates;
  • A Library Performance Management System Toolkit Administrator Guide is included with each purchase, making templates' customization for the specific needs of each Library an easy process;
  • Template customization support is provided by at cost by the team.

Buy now the Library Performance Management System Toolkit and benefit of this valuable resource immediately by downloading it electronically upon checkout!

  • Category: Performance Management Toolkit
  • Product ID: sk0116291
  • Publication date: 1 August 2011
  • File format: Microsoft Office Word, Excel, Power Point 2007 and PDF
  • Download size: 1.8 MB
  • Files: 9


  • A ready-to-use toolkit with a set of 7 pre-populated templates used for managing and measuring Library performance;
  • All templates are filled in with relevant data, their use requiring limited effort for adaptating to the organization's specific needs;
  • All KPIs that populate the Library Performance Scorecard and Library Performance Dashboards are in complete documentation form, making their use an easy process;
  • A complete set of tools for developing and using a comprehensive Library Performance Management System;
" provided a simple yet powerful
scorecard and dashboard model to start building
our own with our business intelligence tools."
"I was pleasantly surprised of the level of experience
and knowledge of the team. The toolkit
delivered was what I had anticipated to be."
Humberto E Della Torre, El Salvador Alex Giammona, Australia

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