Summary outline of the webinar
“Balance” is the aim many of us strive to achieve, whether it is about work-life balance, a balanced diet or just a notion to guide our behavior in general. When it comes to measuring performance, “balance” is about finding the most relevant KPI selection for your strategy map.
This webinar will present 4 principles to balance your KPI selection and ensure the most relevant performance monitoring of your objectives.
Main topics covered
- The importance of KPI balancing
- Leading vs. Lagging KPIs
- Leading vs. Lagging KPIs
- Quality vs. Quantity
- Objectivity vs. Subjectivity
Key Learning Points
- Distinguish between key concepts in performance measurement (e.g. leading-lagging, efficiency-effectiveness, quality-quantity);
- Apply the KPI balancing principles to measure strategic objectives;
- Create a relevant performance scorecard.
Online Purchasing Instructions
Choose a product and add it to the cart
Add more products or proceed to checkout
Fill in all the information and finalize the order
Check your email for confirmation and details
Filter
Now Shopping by
Shopping Options
- Category Root Catalog Remove This Item
Functional Area
- Accounting 176 items
- Corporate Services 2 items
- CSR / Sustainability / Environmental Care 3 items
- Finance 14 items
- Governance, Compliance and Risk 5 items
- HSSE 1 item
- Human Resources 36 items
- Information Technology 10 items
- Knowledge & Innovation 19 items
- Marketing & Communications 16 items
- Online Presence – eCommerce 3 items
- Portfolio & Project Management 9 items
- Production & Quality Management 4 items
- Sales & Customer Service 16 items
- Supply Chain, Procurement, Distribution 22 items
- N/A 441 items
Industry
- Agriculture 172 items
- Arts & Culture 6 items
- Construction & Capital Works 1 item
- Customs 1 item
- Education & Training 2 items
- Financial Institutions 8 items
- Government - State / Federal 6 items
- Government – Local 4 items
- Healthcare 18 items
- Hospitality & Tourism 15 items
- Infrastructure Operations 5 items
- Media 2 items
- Non-profit / Non-governmental 2 items
- Postal & Courier Services 1 item
- Professional Services 9 items
- Publishing 2 items
- Real Estate / Property 22 items
- Resources 4 items
- Retail 8 items
- Sport Management 8 items
- Telecommunications / Call Center 14 items
- Transportation 5 items
- Utilities 16 items
- N/A 446 items
Practice domain
- Balanced Scorecard System 185 items
- Benchmarking 25 items
- Customer Service 11 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 51 items
- Innovation Performance 10 items
- Performance Improvement 103 items
- Performance Measurement 294 items
- Personal Performance 6 items
- Strategy and Business Planning 8 items
- Supplier Performance 7 items
- N/A 62 items