Summary outline of the webinar
“Balance” is the aim many of us strive to achieve, whether it is about work-life balance, a balanced diet or just a notion to guide our behavior in general. When it comes to measuring performance, “balance” is about finding the most relevant KPI selection for your strategy map.
This webinar will present 4 principles to balance your KPI selection and ensure the most relevant performance monitoring of your objectives.
Main topics covered
- The importance of KPI balancing
- Leading vs. Lagging KPIs
- Leading vs. Lagging KPIs
- Quality vs. Quantity
- Objectivity vs. Subjectivity
Key Learning Points
- Distinguish between key concepts in performance measurement (e.g. leading-lagging, efficiency-effectiveness, quality-quantity);
- Apply the KPI balancing principles to measure strategic objectives;
- Create a relevant performance scorecard.
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