KPI Balancing: How to create a relevant scorecard 2016 Global Edition

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Summary outline of the webinar

“Balance” is the aim many of us strive to achieve, whether it is about work-life balance, a balanced diet or just a notion to guide our behavior in general. When it comes to measuring performance, “balance” is about finding the most relevant KPI selection for your strategy map.
This webinar will present 4 principles to balance your KPI selection and ensure the most relevant performance monitoring of your objectives.

Main topics covered

The importance of KPI balancing
Leading vs. Lagging KPIs
Leading vs. Lagging KPIs
Quality vs. Quantity
Objectivity vs. Subjectivity

Key Learning Points

Distinguish between key concepts in performance measurement (e.g. leading-lagging, efficiency-effectiveness, quality-quantity);
Apply the KPI balancing principles to measure strategic objectives;
Create a relevant performance scorecard.

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