Introduction
This course will offer you understanding of both the benefits and the challenges of implementing an employee engagement program. Become qualified to roll out such a program through simulations, best practices, as well as planning templates and other tools!
Key business benefits
- Increase your employees’ performance by investing in their engagement;
- Ensure a high degree of engagement across the organization by taking specific actions for each employee;
- Increase your employee retention rate by reaching a high level of engagement, through a step by step approach.
Skills Acquired
- Employee Engagement planning, measuring and monitoring;
- Onboarding;
- Performance management;
- Training and Development design and implementation
Learning objectives
- Acknowledge the impact of employee engagement across the organization;
- Differentiate between engagement, satisfaction and motivation;
- Identify methods for determining employee engagement;
- Develop initiatives for increasing employee engagement;
- Structure the planning process of employee engagement programs.
Day 1
Session 1: Introduction to employee engagement
- Understanding key concepts in employee engagement;
- Activity: Discuss pros and cons of employee engagement programs;
- Employee engagement and performance management.
Session 2: Understanding employee engagement
- Employee engagement vs. job satisfaction;
- Employee engagement vs. employee motivation;
- Activity: Define employee engagement.
Session 3: Measuring employee engagement
- Methods for measuring employee engagement;
- Employee engagement surveys and reports;
- Activity: Select suitable employee engagement suppliers..
Session 4: Monitoring employee engagement
- Numbers vs. behaviors in employee engagement;
- Frequency in measuring engagement;
- Activity: Practice making decisions based on engagement surveys.
Day 2:
Session 5: Fostering employee engagement
- Foster employee engagement through specific meetings;
- Employee engagement seen as contagious;
- Activity: Analyze engagement at a team level.
Session 6: Employee engagement initiatives
- Your own engagement comes first!;
- Activity: Create employee engagement action plans;
- High engagement in small details.
Session 7: Planning employee engagement projects
- Employee engagement roadmap and calendar;
- Employee engagement training and communication;
- Activity: Practice communicating survey results.
Session 8: Review and Learning assessment quiz
- Course review;
- Learning assessment quiz.
Aura Serea
Human Resources
Aura Serea is the Chief Talent Officer of The KPI Institute, a research institute specialized in business performance which operates research programs in 12 practice domains ranging from strategy and KPIs to employee performance and from customer service to innovation performance. The KPI Institute is also considered today the global authority on Key Performance Indicators (KPIs) research and education.
Aura is an expert HR professional, consultant and practitioner with 15+ years of experience in the Organizational Development and Talent Management areas. She has been involved in designing and delivering educational and training programs, aimed at competency development in her area of expertise but not limited to that.
As an educator, Aura has facilitated hundreds of training sessions and consulting programs on talent management subject matters in multiple industry settings ranging from oil & gas industry, utilities and healthcare to FMCG, finance and chemical industry.
As a consultant, she holds valuable experience both in Talent Management and Organizational Development. Her expertise and knowledge range from the implementation and review of Performance Management Architectures, Competency Framework Designs or Processes Assessment and Optimization.
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