Summary outline of the webinar
The benchmarking edge is reflected in the identification of key processes that lead to superior performance, followed by an analysis of the best in-class practices. This webinar dispenses a unique overview of 5 exclusive benchmarking examples from practice, all belonging to various industries. It aims to support organizations through its valuable insights into identifying and implementing the best practices for performance improvement.
Main topics covered
- Benefits of learning from benchmarking best practices;
- Overview of worldwide benchmarking best practices;
- Benchmarking examples from industries: IT, airlines, automotive, hospitality and healthcare;
Key Learning Points
- Understand the benefits of benchmarking best practices;
- Learn the benchmarking techniques used in the examples presented;
- Understand benchmarking in a wide range of industries;
- Get an insight into benchmarking applicability.
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Functional Area
- Accounting 196 items
- Corporate Services 2 items
- CSR / Sustainability / Environmental Care 3 items
- Finance 14 items
- Governance, Compliance and Risk 5 items
- HSSE 1 item
- Human Resources 35 items
- Information Technology 10 items
- Knowledge & Innovation 19 items
- Marketing & Communications 16 items
- Online Presence – eCommerce 3 items
- Portfolio & Project Management 9 items
- Production & Quality Management 4 items
- Sales & Customer Service 16 items
- Supply Chain, Procurement, Distribution 22 items
- N/A 445 items
Industry
- Agriculture 192 items
- Arts & Culture 6 items
- Construction & Capital Works 1 item
- Customs 1 item
- Education & Training 2 items
- Financial Institutions 8 items
- Government - State / Federal 6 items
- Government – Local 4 items
- Healthcare 18 items
- Hospitality & Tourism 15 items
- Infrastructure Operations 5 items
- Media 2 items
- Non-profit / Non-governmental 2 items
- Postal & Courier Services 1 item
- Professional Services 9 items
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- Real Estate / Property 25 items
- Resources 4 items
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- Transportation 5 items
- Utilities 16 items
- N/A 446 items
Practice domain
- Balanced Scorecard System 205 items
- Benchmarking 25 items
- Customer Service 11 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 51 items
- Innovation Performance 10 items
- Performance Improvement 104 items
- Performance Measurement 296 items
- Personal Performance 6 items
- Strategy and Business Planning 8 items
- Supplier Performance 7 items
- N/A 62 items