Top 25 Telecommunications KPIs of 2011-2012
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Since the arrival of the Internet era, the focus of the industry has shifted from defined end-products to becoming a facilitator of mobility and flexibility. Mobile technology, smartphones and broadband are key terms in the industry.
The Top 25 Telecommunications KPIs of 2011 - 2012 report contains a thorough analysis on the most popular telecommunications KPIs in 2011-2012, selected by the number of views they received from the smartKPIs.com community.
About Telecommunications as an Industry
Telecommunications industry refers to the specific services that support the exchange of information over significant distances by electronicmeans. It includes the activities of providing telecommunications and related service activities (i.e. transmitting voice, data, text, sound andvideo).
Telecommunications sub-categories on smartKPIs.com are:
- Network Quality;
- Telecom Users;
- Call Experience;
- SMS Delivery;
- Telecom Costs.
Provides essential information on the top 25 KPIs of 2011-2012 which are necessary for assessing and optimizing your performance in the Telecommunications sector. The top five KPIs are:
% Call setup success rate (CSSR)
$ Telecom subscriber acquisition cost
$ Telecom subscriber retention cost (SRC)
% Answer seizure ratio (ASR)
% Call drop rate (CDR)
- Category: Research reports
- Product ID: sK0128881
- Publication date: November 1, 2012
- File format: PDF
- Download size: 10.11 MB
- Pages: 76
Table of contents
- Executive Summary
- About Key Performance Indicators (KPIs)
- KPIs ... Naturally
- smartKPIs.com Community Profile
- 2011-2012 smartKPIs.com Functional Areas Taxonomy
- 2011-2012 smartKPIs.com Industries Taxonomy
- KPI Documentation form Explained
- Telecommunications as an Industry
- Top 25 Telecommunications KPIs of 2011-2012 List
- Appendix A: Related Reports
- Appendix B: Training courses
- Appendix C: Advisory services
- Appendix D: Technology solutions
- Appendix E: Glossary of terms
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