Top 25 Local Government KPIs of 2010

From Dunedin in New Zealand to Jeddah in Saudi Arabia and New York in the USA, municipalities track their performance to ensure the quality of living standards within local communities are maintained and increased.

The Top 25 Local Government KPIs of 2010 report is a comprehensive analysis on the most popular Local Government KPIs in 2010, selected by the number of views they received from the smartKPIs.com community.

About the Local Government industry

Local public administration includes activities of a governmental nature, normally carried out by the public administration at a local level. This includes the enactment and judicial interpretation of laws and their pursuant regulation, as well as the administration of programs based on them, legislative activities, taxation, public order and safety, immigration services, and the implementation of government programs. KPIs focus on the quality and impact of the service delivery to the local community

Highlights from the report

Top 25 Local Government KPIs of 2010 offers an overview of the most popular KPIs in Local Government by combining input from the smartKPIs.com community with research and analysis from the editorial team. Some of the main sections are:

• "KPIs ... Naturally", an article that sets the context through a discussion on what is old and what is new in the use of KPIs;

• An introduction to the custom KPI documentation form developed by the smartKPIs.com research team for documenting KPIs (with over 30 fields of data, making this the most thorough KPI documentation template in use today);

• A list with the names of the Top 25 Local Government KPI examples in 2010 on smartKPIs.com, followed by a brief analysis of each;

• Among the most popular 25 KPI examples for the Local Government functional area in 2010, top 3 is made of:
• % Users satisfied with public service responsiveness
• # E-public sector as an active partner in the innovation system
• % Maturity of online public service delivery

• A detailed description of each KPI listed in the report, as documented in smartKPIs Premium (the premium content section of smartKPIs.com);

• Comprehensive insights on Key Performance Indicators (KPIs) as performance measurement tools and a glossary explaining the most popular terms characterizing KPIs.