Top 25 Information Technology KPIs of 2011-2012
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The Top 25 Information Technology KPIs of 2011 - 2012 report contains a thorough analysis on the most popular IT KPIs in 2011-2012, selected by the number of views they received from the smartKPIs.com community.
About Information Technology as a Functional Area
Information Technology (IT) is the functional area in charge of making information available, easily accessible and secured within the organization, by studying, designing, developing and implementing the computer-based information systems, particularly software applicationsand computer hardware. IT includes a number of divisions, such as: Application Development, Enterprise Architecture, IT-General, IT-Security, Network Management, and Service Management.
Information Technology sub-categories on smartKPIs.com are:
- IT Service Quality;
- Programming Errors;
- IT Costs;
- IT Security;
- Infrastructure;
- Software Development.
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