Top 20 KPIs of 2011-2012
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Key Performance Indicators (KPIs) are today some of the most popular management tools, used to understand, learn and improve performance across industries, departments and teams.
The Top 20 KPIs of 2011 - 2012 report is a comprehensive analysis on the most popular KPIs in 2011-2012, selected by the number of views they received from the smartKPIs.com community.
Highlights from the report
Top 20 KPIs of 2011-2012 offers an overview of how KPIs are used in practice today, by combining input from the smartKPIs.com community with research and analysis from the editorial team. Some of the main sections are:
- "KPIs … Naturally", an article that sets the context through a discussion on what is old and what is new in the use of KPIs;
- An introduction to the custom KPI documentation form developed by the smartKPIs.com research team for documenting KPIs (with over 30 fields of data, making this the most thorough KPI documentation template in use today);
- A list with the names of the Top 20 KPI examples in 2010 on smartKPIs.com, followed by a brief analysis of each;
- Among the most popular 20 KPI examples in 2010, top 3 is made of:
- % Hospital bed occupancy rate
- % Call setup success rate (CSSR)
- % Realization rate - A detailed description of each KPI listed in the report, as documented in smartKPIs Premium (the premium content section of smartKPIs.com);
- Comprehensive insights on Key Performance Indicators (KPIs) as performance measurement tools and a glossary explaining the most popular terms characterizing KPIs.
Analyses the most popular 20 KPIs for 2011-2012 which are vital for improving performance across industries.
The top five KPIs of 2011-2012:
- % Hospital bed occupancy rate
- % Call setup success rate (CSSR)
- % Realization rate
- % All commodity volume (ACV) distribution
- # Time to fill a vacant position
- Category: Research reports
- Product ID: sK0128901
- Publication date: 1 November 2012
- File format: PDF
- Download size: 8 MB
- Pages: 68
Table of contents
- Executive Summary
- About Key Performance Indicators (KPIs)
- KPIs ... Naturally
- smartKPIs.com Community Profile
- 2011-2012 smartKPIs.com Functional Areas Taxonomy
- 2011-2012 smartKPIs.com Industries Taxonomy
- Top 20 KPIs of 2011-2012 Countdown Analysis
- Top 20 KPIs of 2011-2012 List by Functional Area and Industry
- Appendix A: Related reports
- Appendix B: Training courses
- Appendix C: Advisory services
- Appendix D: Technology solutions
- Appendix E: Glossary of terms
"The content was clear, concise and to the point. Successfully organized and easy to understand."
Organizational Development, Zeler & Company, Greece
"The content was satisfactory and up to mark."
Supervisor, Planning & Efficiency, Power and Water Utility Company for Jubail and Yanbu, Saudi Arabia
"The material was very useful and it helped me to better understand KPIs aspects: how to be created, applied, used by pushing the team forward for their maximum performance."
Raw Materials Sales Manager, Arabian Agricultural Services Company, Saudi Arabia
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