The Utilities KPI Dictionary

The Utilities KPI Dictionary

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Utilities, The KPI Institute provides professionals a useful resource for novices and experts alike. 

It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system.

Structure of The Utilities KPI Dictionary

The KPI taxonomy presented in the dictionary covers all major functions of Utilities, such as:

• Electricity
• Natural Gas
• Water and Sewage

Benefits  

• Reflect on the performance of electric energy generating facilities
• Improve quality at every level of the organization
• Monitor product compliance with a set of standards
• Reduce waste, rework and adjust processes and procedures