The Corporate Services KPI Dictionary

In stock
Delivery Method

The Corporate Services KPI Dictionary

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Corporate Services, The KPI Institute provides professionals a useful resource for novices and experts alike.

It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system.

Structure of The Corporate Services KPI Dictionary

The KPI taxonomy presented in the dictionary covers all major Corporate Services functions, such as: 

  • Administration / Office Support 
  • Corporate Travel 
  • Facilities / Property Management 
  • Legal Services


  • Enhance everyday corporate activities
  • Manage and execute underpinning structures
  • Embed internal and external data in the decision making process
  • Identify metrics and KPIs to monitor performance

This dictionary provides valuable information on over 130 KPIs not only by defining them, but also by presenting the calculation formula for each and every one of them. It is an innovative tool, essential for assessing and optimizing your performance in the 4 main functions of Corporate Services:

Administration / Office Support

Corporate Travel

Facilities / Property Management

Legal Services

Publication date


File format


Download size

6 MB



"I have referred to a report from for one of my assignments earlier and have found it very helpful."

Birju Sheth, India

"The materials are designed in a simple yet rich way."

Senior Performance Specialist, National Water Company, Saudi Arabia

"Great value taken from the content that could be easily applied to our organisation."

Head of Human Resources Business solutions, Qatar Petroleum, Qatar

Online Purchasing Instructions

Online Purchasing Instructions
Online Purchasing Instructions

Choose a product and add it to the cart

Online Purchasing Instructions

Add more products or proceed to checkout

Online Purchasing Instructions

Fill in all the information and finalize the order

Online Purchasing Instructions

Check your email for confirmation and details