Performance Benchmarking for the Gas Utilities Industry
Summary outline of the webinar
Finding relevant performance benchmarks within the Gas Utilities industry can be a problematic task for professionals, especially given the demanding and risky environment in which they work. Hence, being able to see the bigger picture by having a clear view of the industry’s performance levels and gaining the capacity to benchmark their own performance against the industry standards is a must for performance managers and practitioners.
In order to reveal the key indicators used by well-known Gas Utilities companies in 2016, The KPI Institute, through its Center for Performance Benchmarking and Utilities Performance Labs, initiated a large secondary benchmarking project. Join us to see what our initiative revealed in regards to the performance management of the gas sector.
Main topics covered
- Performance measurement challenges within the Gas Utilities;
- Findings for Operations;
- Findings for Human Capital;
- Findings for Customers;
- Findings for Environmental Impact;
- Findings for Corporate Governance.
Key Learning Points
- Identify the industry’s performance level within the Gas Utilities industry;
- Enable practitioners to activate new KPIs within their organizations;
- Generate added value from a benchmarking initiative.
Technical info (online streaming format)
"Many thanks for an insightful webinar, I found it most engaging. I look forward to hearing for the future presentations."
Head of Reporting and Analytics, Zurich Insurance Company Ltd, Switzerland
“It was interesting because some ideas were new to me. It was also a well-structured presentation with good explanations for the subject matter.”
IT Consultant, Automatic Data Processing, United Arab Emirates
“Excellent content of the presentation. All the main aspects were presented in a clear and specific manner. Thank you!”
HR Manager, Bank4you, Ukraine
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