Performance Benchmarking for Electricity Utilities

Summary outline of the webinar

Operating in a highly demanding, risky and regulated environment can add extra pressure for companies in the field when talking about building a comprehensive performance measurement framework and activating the right KPIs.

Moreover, being able to find relevant benchmarks and compare performance levels with the ones of one’s competitors in the context of a very inhomogeneous industry can be a real challenge for practitioner.

Main topics covered

• Performance measurement challenges within the Electricity Utilities;
• Findings for Operations;
• Findings for Human Capital;
• Findings for Customers;
• Findings for Environmental Impact;
• Findings for Corporate Governance.

Key Learning Points

• Identify the industry’s performance level within the electricity utilities;
• Enable practitioners to activate new KPIs within their organizations;
• Generate added value from a benchmarking initiative.