Managing KPIs in a Balanced Scorecard Framework

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Summary outline of the webinar

This educational webinar provides insights into an improved KPI management process through the usage of a Balanced Scorecard System. The four perspectives of the Balanced Scorecard inflict a decisive perspective on KPIs management. A Balanced Scorecard Framework is essential to measure performance in an evened, accurate manner.

Manage KPIs with the Balanced Scorecard and you will be able to add structure and composition to your entire performance measurement and management process.

Key Learning Points

  • Grasp the four perspectives of the Balanced Scorecard: Financial, Customer, Internal Processes and People, Learning & Growth
  • Maximize the value of your KPIs with the use of the Balanced Scorecard
  • Choose the right KPIs for each of the Balanced Scorecard perspectives
  • Align your strategic direction to specific and relevant objectives
  • Understand the need for a well-structured performance measurement process

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