KPIs for IT
The KPIs for Functional Areas series, a collection of infographics introduced by The KPI Institute, presents a thorough exploration of Key Performance Indicators (KPIs) spanning various organizational functions. Drawing upon the extensive expertise of The KPI Institute, each set of posters delves into a specific functional area, showcasing the alignment of KPIs with strategic objectives within the Balanced Scorecard framework. Furthermore, every set includes a compilation of KPIs associated with each functional area's subfunctions. These KPIs are curated from The KPI Institute's extensive consultancy experience, garnered over years of assisting organizations in developing performance management frameworks. With clarity provided on the definition, component metrics, and calculation methods for each KPI, this series serves as an invaluable resource for organizations striving to elevate their performance management practices.
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- Category Root Catalog Remove This Item
- Accounting 183 items
- Corporate Services 2 items
- CSR / Sustainability / Environmental Care 3 items
- Finance 14 items
- Governance, Compliance and Risk 5 items
- HSSE 1 item
- Human Resources 35 items
- Information Technology 10 items
- Knowledge & Innovation 19 items
- Marketing & Communications 16 items
- Online Presence – eCommerce 3 items
- Portfolio & Project Management 9 items
- Production & Quality Management 4 items
- Sales & Customer Service 16 items
- Supply Chain, Procurement, Distribution 22 items
- N/A 443 items
- Agriculture 179 items
- Arts & Culture 6 items
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- Customs 1 item
- Education & Training 2 items
- Financial Institutions 8 items
- Government - State / Federal 6 items
- Government – Local 4 items
- Healthcare 18 items
- Hospitality & Tourism 15 items
- Infrastructure Operations 5 items
- Media 2 items
- Non-profit / Non-governmental 2 items
- Postal & Courier Services 1 item
- Professional Services 9 items
- Publishing 2 items
- Real Estate / Property 23 items
- Resources 4 items
- Retail 8 items
- Sport Management 8 items
- Telecommunications / Call Center 14 items
- Transportation 5 items
- Utilities 16 items
- N/A 446 items
- Balanced Scorecard System 192 items
- Benchmarking 25 items
- Customer Service 11 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 51 items
- Innovation Performance 10 items
- Performance Improvement 104 items
- Performance Measurement 294 items
- Personal Performance 6 items
- Strategy and Business Planning 8 items
- Supplier Performance 7 items
- N/A 62 items