KPI of February: # Net Promoter Score
To provide a glimpse into the use of KPIs in practice, The KPI Institute has launched a new collection of infographics, aimed at sharing The KPI Institute’s valuable knowledge regarding the use of KPIs in measuring performance. Each KPI of the Month Infographic sheds light on a specific KPI by clarifying its terminology and addressing the most challenging aspects of using it in terms of profile, calculation, Balance Scorecard focus, data profile, targets, and calculation example. By emphasizing the use of KPIs today, the KPI of the Month Infographic is a valuable resource for any professional looking to refresh an existing performance measurement system or to promote the use of KPIs in the organization.
Online Purchasing Instructions
Choose a product and add it to the cart
Add more products or proceed to checkout
Fill in all the information and finalize the order
Check your email for confirmation and details
- Category Root Catalog Remove This Item
- Accounting 183 items
- Corporate Services 2 items
- CSR / Sustainability / Environmental Care 3 items
- Finance 14 items
- Governance, Compliance and Risk 5 items
- HSSE 1 item
- Human Resources 35 items
- Information Technology 10 items
- Knowledge & Innovation 19 items
- Marketing & Communications 16 items
- Online Presence – eCommerce 3 items
- Portfolio & Project Management 9 items
- Production & Quality Management 4 items
- Sales & Customer Service 16 items
- Supply Chain, Procurement, Distribution 22 items
- N/A 443 items
- Agriculture 179 items
- Arts & Culture 6 items
- Construction & Capital Works 1 item
- Customs 1 item
- Education & Training 2 items
- Financial Institutions 8 items
- Government - State / Federal 6 items
- Government – Local 4 items
- Healthcare 18 items
- Hospitality & Tourism 15 items
- Infrastructure Operations 5 items
- Media 2 items
- Non-profit / Non-governmental 2 items
- Postal & Courier Services 1 item
- Professional Services 9 items
- Publishing 2 items
- Real Estate / Property 23 items
- Resources 4 items
- Retail 8 items
- Sport Management 8 items
- Telecommunications / Call Center 14 items
- Transportation 5 items
- Utilities 16 items
- N/A 446 items
- Balanced Scorecard System 192 items
- Benchmarking 25 items
- Customer Service 11 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 51 items
- Innovation Performance 10 items
- Performance Improvement 104 items
- Performance Measurement 294 items
- Personal Performance 6 items
- Strategy and Business Planning 8 items
- Supplier Performance 7 items
- N/A 62 items