KPI Balancing: How to create a relevant scorecard 2016 Global Edition

Summary outline of the webinar

“Balance” is the aim many of us strive to achieve, whether it is about work-life balance, a balanced diet or just a notion to guide our behavior in general. When it comes to measuring performance, “balance” is about finding the most relevant KPI selection for your strategy map.
This webinar will present 4 principles to balance your KPI selection and ensure the most relevant performance monitoring of your objectives.

Main topics covered

• The importance of KPI balancing
• Leading vs. Lagging KPIs
• Leading vs. Lagging KPIs
• Quality vs. Quantity
• Objectivity vs. Subjectivity

Key Learning Points

• Distinguish between key concepts in performance measurement (e.g. leading-lagging, efficiency-effectiveness, quality-quantity);
• Apply the KPI balancing principles to measure strategic objectives;
• Create a relevant performance scorecard.