Certificate in Recruitment and Retention

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Introduction

Recruitment and retention are among the most challenging issues facing community human services organizations across the globe. Supervisors, managers, and human resources personnel in community human services organizations are always looking for solutions to the challenges of recruitment and retention of their employees. Turnover, high vacancy rates, and poor staff training are costly to organizations, but, more important; these conditions have detrimental outcomes for the people receiving support services from the organization’s employees (Larson, Hewitt, & Lakin, 2004). It is imperative to find and utilize effective solutions to these workforce challenges.

This workshop is designed with tools and techniques to effective recruitment and retention, that community human services organizations can use to assess and address workforce challenges they face.

Key business benefits

  • Identify the tools and techniques in recruitment and retention strategies;
  • Measure the needs of workforce in your organization;
  • Learn how to understand candidate’s profile – KPI’s, competencies, abilities, personality;
  • Know what financial and non-financial benefits keep our employees loyal;
  • Understand what is personal and employers branding.

Skills Acquired

  • Recruitment;
  • How and where to look for candidates;
  • Recruiter Code of Conduct.

Learning objectives

  • You will learn why you should go beyond your personal and professional limitations;
  • You will learn how to become an HR professional and encourage integrity and professionalism in the recruitment process;
  • You will learn how to become a successful recruiter;
  • You will gain new abilities and improve others;
  • You will share knowledge.

Day 1

Session 1: Recruitment Strategies 

  • Figure out why people want to work for you;
  • Use data to advise hiring managers and improve the hiring process;
  • Social recruiting, gamification, and video interviewing;
  • Case studies, materials, exercises, role plays, movies.

Session 2: Hiring the right people - Highlight of the day

  • Actively search profiles and social networking sites;
  • Advertise in places frequented by your ideal candidate;
  • Look for talent in unlikely places;
  • Best practices, scenarios, real life examples. 

Session 3: Technical capabilities in recruitment

  • What you need to perform in this role: Social media/ networking/research;
  • Technical tools - examples;
  • Recruitment software - examples..

Session 4: Competency Recruitment

  • What are competencies and what is a competency recruitment process;
  • Competency based interviewing – role play;
  • Common mistakes; best practices;
  • Case studies, materials, exercises, role plays, movies.

Session 5: How to attract Gen X,Y

  • Provide a realistic job preview;
  • Emphasize opportunities for growth and contribution;
  • Promote flexibility and options..

Session 6: Recruiting talent on time

  • Building relationships and trust;
  • Focus on the brand;
  • Be social;
  • Case studies, materials, exercises, role plays, movies.

Day 2:

Session 7: Diversifying talents without losing profits

  • What is diversity;
  • Harnessing the power of diversity;
  • Reaching diverse audiences;
  • Exercises, best practice, materials, movies.

Session 8: Tools & Techniques to retain employees

  • The working environment;
  • Financial & nonfinancial benefits;
  • Involvement & engagement.

Session 9: Employee engagement

  • The power of empowering;
  • Respect & recognition;
  • Leadership – how to lead by example;
  • Materials, movies.

Session 10: Handling and converting employee turnover

  • Identifying and addressing employee turnover issues;
  • How to Determine Retention, Turnover, and Vacancy Rates;
  • How to better prevent turnover..

Session 11: Effective and attractive ways to retain employees

  • Finding what motivates the employees and drives them to perform better;
  • The change comes from within: how to be there for your employees and master together the change;
  • Flexible benefits, working environment, career plans, tips & tricks in retaining the employees;
  • Best practice, materials, role plays, quiz..

Corina Neagu

Human Resources, Recruitment and Retention

For more than 20 years, Corina’s passions were to help people go beyond their limits and take their life to a superior lever – no matter how successful they are – in business, career, personally, through career advice, personal and employer branding, HR marketing, mentoring, training. As a writer, Corina has written hundreds of articles for many collaborations from online or print publications such as: Cariere Online, HR Manager, Catchy, Angajatorulmeu.ro, Forbes, Ziare.com, Sportescu, Revista Junior Sport etc. I have also written a book called #Despre oameni si experiente# in 2013.

As a trainer, she received good feedback from participants and she is passionate about her work. Corina creates her own materials, she encourages participants to test their knowledge, limits, to share their knowledge and to learn from others as much as they can. Corina has more than 1000 days of HR training delivered in Romania during the last 10 years and Asia - Singapore, Dubai, Kuala Lumpur, Bangkok during the last 2 years.

Main topics covered for the training courses: Recruitment & Selection; Compensation & Benefits; HR Business Partner; Internal Communication; Labor law; Career counseling; Organizational development; Employer branding etc.

As an HR Manager, Corina has supported, educated, developed teams and individuals based on her competencies and skills in HR, business, management, but also through her events, articles, trainings, personal or professional recommendations given in the companies she worked with: Nestle Romania, Alison Hayes, Securitas Romania, EBS.

As an HR Consultant, she has helped companies to organize their HR Departments better, Corina has conducted HR audits, she has recruited the necessary personnel covering positions from juniors to CEOs, she has created policies and procedures and development programs and she has delivered customized trainings. Some of her major clients include: http://dare.com.ro/portofoliu/ - Auchan, Dona Kyros, Skela, Policolor, Prisum, Rentrop & Sraton, Business Days, British School of Bucharest etc.

As a recruiter, Corina has hired hundreds of people during the last 10 years, on many positions in different industries, she has built and developed teams.

As a volunteer, one of the things she loves most is to be involved in the community. She is a volunteer of Romanian Association against AIDS since 1992 and she has participated in many charity actions.

As a business person, Corina has strong influencing skills at executive level. She inspires credibility and respect resulting in effective and long term partnerships. Also, she has founded two consulting companies: 4ree – www.4tree.ro in 2014 and Development Advice & Resources in 2016 – www.dare.com.ro.

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