Certificate in Recruitment and Retention

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Introduction

Recruitment and retention are among the most challenging issues facing community human services organizations across the globe. Supervisors, managers, and human resources personnel in community human services organizations are always looking for solutions to the challenges of recruitment and retention of their employees. Turnover, high vacancy rates, and poor staff training are costly to organizations, but, more important; these conditions have detrimental outcomes for the people receiving support services from the organization’s employees (Larson, Hewitt, & Lakin, 2004). It is imperative to find and utilize effective solutions to these workforce challenges.

This workshop is designed with tools and techniques to effective recruitment and retention, that community human services organizations can use to assess and address workforce challenges they face.

Key business benefits

  • Identify the tools and techniques in recruitment and retention strategies;
  • Measure the needs of workforce in your organization;
  • Learn how to understand candidate’s profile – KPI’s, competencies, abilities, personality;
  • Know what financial and non-financial benefits keep our employees loyal;
  • Understand what is personal and employers branding.

Skills Acquired

  • Recruitment;
  • How and where to look for candidates;
  • Recruiter Code of Conduct.

Learning objectives

  • You will learn why you should go beyond your personal and professional limitations;
  • You will learn how to become an HR professional and encourage integrity and professionalism in the recruitment process;
  • You will learn how to become a successful recruiter;
  • You will gain new abilities and improve others;
  • You will share knowledge.

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