Introduction
Interviewing is a two-way process. The interviewer wants to find out if you have the skills and experience required to perform well in the role, and you want to convince the interviewer that you are the right candidate. Sometimes interviews are so informal they amount to little more than a chat. This might be less stressful for you, but it isn’t always the most effective way of selecting the best candidate for the job.
Key business benefits
- Eliminate Bias: it allows recruiters and hiring managers to focus on finding similar behaviors deemed to make the candidate successful in the role regardless of knowledge, skills and demographics;
- Predict Future Performance: core competencies are identified for specific roles by evaluating past or current employees who were successful in that role:
- Lower Employee Turnover: competency based recruitment can be valuable for all stakeholders in the hiring process..
Skills Acquired
- Competency based interviewing;
- Determine the level of skills a candidate has anfd if the behaviors and attitudes are aligned with the organization;
- Build a report with the candidate and make the selection decision.
Learning objectives
- Understand the difference between Traditional Interviews vs Behavioral Interviews;
- Describe the principles and benefits of competency based interviews;
- Develop effective interview questions in alignment with organization competency framework;
- Differentiate between different types of interview: One-2-one , panel, dinner, sequence;
- Understand the body language and nonverbal clues;
- Formulate behavior based question using STAR approach.
Day 1
Session 1:
- Traditional interviews versus Behavioral interviews;
- Principles and Benefits of Competency Based Interviews.
Session 2:
- Effective interview questions in alignment with organization Competency Framework;
- Interviewing skills and techniques.
Day 2:
Session 1:
- Different types of interviews;
- Body language and non-verbal clues.
Session 2:
- STAR approach: Behavior based questions formulation;
- Recruitment Process continuous development
Amany Fakhry
Human Resources and Performance Management
Amany Fakhry is a Management Consultant at the KPI Institute being a highly qualified Training and Development Leader with more than fifteen years of hands on implementation experience in Human Resources in different industries. She has extensive background in working with all organizational levels in creating, promoting and delivering training solutions designed to support the organization’s business plan.
Amany is passionate about creating an interactive and enjoyable business environment that supports learning and she is currently the Organization Development Manager for more than 7K employees, in one of the most prestigious banks in Egypt.
Prior to this role, Amany served several organizations in different industries, designing and implementing HR systems. Her work has always been focused on meeting the strategic needs of the organization.
Amany is also a certified professional trainer from the American University in Egypt. Amany has accumulated hundreds of training hours in different international organizations and in house trainings. She conducted training programs in various HR fields, such as Performance Management, Strategic HR management, HR Audit, Talent Management, How to design Competency Models and Return on Training Investment.
Amany holds a Bachelor degree of Arts, English Department and completed her Masters of Business Administration, Major Human Resources. Currently she is enrolled in a Doctorate of Business Administration.
Furthermore, she has obtained certifications from different worldwide organizations, as she holds:
• Business Administration Diploma from Cambridge University in England;
• HR Management Diploma from American University in Egypt;
• Professional Certified Trainer from American University in Egypt;
• Certified KPI Professional and Practitioner from KPI Institute in Melbourne;
• Certified OD Analyst, Certified Performance and Competency Developer, Certified Assessment Center Analyst and Certified Compensation and Benefits Manager from Carlton Advanced Management Institute (CAMI) in USA -Middle Earth HR.
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