Best practices in working with KPIs 2016 US Edition

Summary outline of the webinar

Key Performance Indicators (KPIs) are underlying parts of a complex mechanism: The Performance Management System. A single KPI can make the difference between success and failure. Through this webinar, we would like to explore some of the best practices in working with them, starting from KPI formulation to KPI lifecycle stages.
Why is it important to be up-to-date with the best practices? Well, well, well, we let you give yourselves an answer to this question. Meanwhile, join us for this webinar to learn how to integrate the best practices into your current organizational context.

Main topics covered

• What is the role of KPIs?
• How should we formulate KPIs?
• How should we select the most relevant KPIs?
• How should we report KPIs?
• What are the next steps in working with KPIs?

Key Learning Points

• Understand the value brought by KPIs;
• Discover terminology standards related to KPIs;
• Practice 2 KPI selection techniques: Value Flow Analysis, KPI Balancing;
• Explore 4 possibilities from the Evolution stage of the KPI lifecycle: maintain, refresh, conserve/suspend, supersede.