Summary outline of the webinar
Key Performance Indicators (KPIs) are underlying parts of a complex mechanism: The Performance Management System. A single KPI can make the difference between success and failure. Through this webinar, we would like to explore some of the best practices in working with them, starting from KPI formulation to KPI lifecycle stages.
Why is it important to be up-to-date with the best practices? Well, well, well, we let you give yourselves an answer to this question. Meanwhile, join us for this webinar to learn how to integrate the best practices into your current organizational context.
Main topics covered
- What is the role of KPIs?
- How should we formulate KPIs?
- How should we select the most relevant KPIs?
- How should we report KPIs?
- What are the next steps in working with KPIs?
Key Learning Points
- Understand the value brought by KPIs;
- Discover terminology standards related to KPIs;
- Practice 2 KPI selection techniques: Value Flow Analysis, KPI Balancing;
- Explore 4 possibilities from the Evolution stage of the KPI lifecycle: maintain, refresh, conserve/suspend, supersede.
Online Purchasing Instructions
Choose a product and add it to the cart
Add more products or proceed to checkout
Fill in all the information and finalize the order
Check your email for confirmation and details
- Category Root Catalog Remove This Item
- Accounting 183 items
- Corporate Services 2 items
- CSR / Sustainability / Environmental Care 3 items
- Finance 14 items
- Governance, Compliance and Risk 5 items
- HSSE 1 item
- Human Resources 35 items
- Information Technology 10 items
- Knowledge & Innovation 19 items
- Marketing & Communications 16 items
- Online Presence – eCommerce 3 items
- Portfolio & Project Management 9 items
- Production & Quality Management 4 items
- Sales & Customer Service 16 items
- Supply Chain, Procurement, Distribution 22 items
- N/A 443 items
- Agriculture 179 items
- Arts & Culture 6 items
- Construction & Capital Works 1 item
- Customs 1 item
- Education & Training 2 items
- Financial Institutions 8 items
- Government - State / Federal 6 items
- Government – Local 4 items
- Healthcare 18 items
- Hospitality & Tourism 15 items
- Infrastructure Operations 5 items
- Media 2 items
- Non-profit / Non-governmental 2 items
- Postal & Courier Services 1 item
- Professional Services 9 items
- Publishing 2 items
- Real Estate / Property 23 items
- Resources 4 items
- Retail 8 items
- Sport Management 8 items
- Telecommunications / Call Center 14 items
- Transportation 5 items
- Utilities 16 items
- N/A 446 items
- Balanced Scorecard System 192 items
- Benchmarking 25 items
- Customer Service 11 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 51 items
- Innovation Performance 10 items
- Performance Improvement 104 items
- Performance Measurement 294 items
- Personal Performance 6 items
- Strategy and Business Planning 8 items
- Supplier Performance 7 items
- N/A 62 items