Reporting and decision making

Summary outline of the webinar

Following the performance management process, the final step that a company takes regarding its Key Performance Indicators (KPIs) after data gathering, is reporting and decision making. It is crucial that this step is done correctly, as it has an important impact on how organizations utilize KPIs to inform decisions. The focus will be on understanding proper reporting guidelines, along with using business analysis techniques for better decision making and improved initiatives for performance enhancement.

Main topics covered

• Report compilation;
• Levels of KPI analysis;
• Business analysis techniques;
• Performance review and decision making;
• Initiative management.

Key Learning Points

• Identify business analysis techniques;
• Define rules in performance reports compilation;
• Understand the benefits of initiative management.