Mastering KPIs: 5 techniques for five challenges

Summary outline of the webinar

After analyzing a wealth of widespread practices gathered in “The Key Performance Indicators and Performance Improvement Practice Report”, this webinar evaluates the results and explains the benefits and applicability of 5 useful techniques that professionals depend upon, when faced with performance measurement related challenges!

Main topics covered

1. KPIs and performance systems: How to achieve alignment?
2. KPI selection: How to get relevancy?
3. Target setting: How to drive performance?
4. KPI data collection: How to optimize processes?
5. KPI governance: How to create accountability?

Key Learning Points

• Increase the alignment of your KPIs within the organization;
• Identify techniques to increase the relevancy of your KPIs;
• Apply the right approach to setting targets;
• Provide timely and accurate performance results;
• Stimulate the sense of accountability and engagement towards targets.