KPI Selection Techniques
Summary outline of the webinar
KPI Selection is considered a particularly challenging aspect of implementing a performance management system. 50% of the respondents to a survey conducted by The KPI Institute stated that KPI selection is the most difficult stage in working with KPIs. The webinar consists of a 45 minutes workshop presenting 8 KPI selection techniques that will ensure the development of a relevant KPI framework for your organization.
Main topics covered
• The value added by KPIs;
• KPI terminology;
• Needs identification;
• KPI expo;
• Relevant performance questions;
• Value flow analysis;
• KPI balancing;
• KPI selection criteria;
• KPI selection workshop;
• KPI clustering;
• KPI Selection for BSC.
Key Learning Points
• Understand the added value of using specific techniques during the KPI selection process;
• Learn how KPI selection techniques can be implemented in practice;
• Gain insights into the best practices for selecting KPIs.
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