Data Gathering

Summary outline of the webinar

Once Key Performance Indicators (KPIs) have been selected and documented, the next step is their activation, which is represented by data gathering. One of the key success factors for an efficient data gathering is the correct understanding of the specific tools and techniques that can be used.

Main topics covered

• Data quality dimensions;
• Data gathering process;
• Data sources taxonomy;
• KPI activation tools and techniques.

Key Learning Points

• Understanding the steps that need to be taken in the data gathering process;
• Identifying data sources for KPIs;
• Deploying KPI activation tools;
• Applying KPI activation techniques.