Summary outline of the webinar
The benchmarking uniqueness is represented by the identification of those processes that lead to superior performance, followed by the analysis of the best practices behind that success. This webinar brings an insight into the main benchmarking concepts, data collection and analysis and best practices in the field, supported by examples from various industries.
Main topics covered
- Benchmarking overview;
- Benchmarking plan;
- Data collection and analysis;
- Data governance;
- Insight generation;
- Best practices in benchmarking.
Key Learning Points
- Comprehend benchmarking concepts;
- List the components of a benchmarking plan;
- Understand the fundamentals of data collection and analysis;
- Learn how to generate valuable insights;
- Explore benchmarking best practices.
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Industry
- Agriculture 4 items
- Arts & Culture 6 items
- Construction & Capital Works 1 item
- Customs 1 item
- Education & Training 2 items
- Financial Institutions 5 items
- Government - State / Federal 4 items
- Government – Local 4 items
- Healthcare 18 items
- Hospitality & Tourism 13 items
- Infrastructure Operations 5 items
- Media 2 items
- Non-profit / Non-governmental 2 items
- Postal & Courier Services 1 item
- Professional Services 9 items
- Publishing 1 item
- Real Estate / Property 21 items
- Resources 4 items
- Retail 8 items
- Sport Management 8 items
- Telecommunications / Call Center 7 items
- Transportation 5 items
- Utilities 16 items
- N/A 294 items
Practice domain
- Balanced Scorecard System 15 items
- Benchmarking 24 items
- Customer Service 8 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 35 items
- Innovation Performance 2 items
- Performance Improvement 90 items
- Performance Measurement 190 items
- Personal Performance 3 items
- Strategy and Business Planning 7 items
- Supplier Performance 2 items
- N/A 49 items