Top 10 Customer Service Key Performance Indicators
Key Performance Indicators (KPIs) are today some of the most popular management tools as they are used to understand, learn, and improve performance across industries, departments, and teams.
The Top 10 KPIs Series is a collection of posters that brings together an overview of how KPIs are measured in practice nowadays, by combining input from the smartKPIs.com community with research and analysis from The KPI Institute`s editorial team.
The Top 10 KPIs posters are developed based on the number of views each KPI receives on smartkpis.com from our community of more than 100,000 members. This free resource is valuable to promote the usage of KPIs in your organization or department!
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- Category Root Catalog Remove This Item
- Industry N/A Remove This Item
- Accounting 7 items
- Corporate Services 2 items
- CSR / Sustainability / Environmental Care 3 items
- Finance 10 items
- Governance, Compliance and Risk 5 items
- HSSE 1 item
- Human Resources 36 items
- Information Technology 10 items
- Knowledge & Innovation 18 items
- Marketing & Communications 15 items
- Online Presence – eCommerce 3 items
- Portfolio & Project Management 9 items
- Production & Quality Management 4 items
- Sales & Customer Service 10 items
- Supply Chain, Procurement, Distribution 19 items
- N/A 294 items
- Balanced Scorecard System 15 items
- Benchmarking 11 items
- Customer Service 11 items
- Data Analysis 13 items
- Data Visualization 3 items
- Employee Performance 51 items
- Innovation Performance 10 items
- Performance Improvement 100 items
- Performance Measurement 151 items
- Personal Performance 6 items
- Strategy and Business Planning 8 items
- Supplier Performance 7 items
- N/A 60 items