The Top 25 Hotel KPIs – 2020 Extended Edition
The Top 25 Hotel KPIs – 2020 Extended Edition report compiles the most popular 25 KPIs used by hotels throughout 2016 and 2020. One of the most important benefits that this report brings is an international perspective on the most popular Hotel KPIs. They provide quantifiable measurement of the main components that lead to a successful hotel management strategy implementation.
The Top 25 Hotel KPIs – 2020 Extended Edition provides a complete hands-on experience in working with KPIs as it contains not only 2 pages of detailed documentation for each KPI, but also interesting articles on best practices in terms of KPI selection and documentation.
By emphasizing the use of KPIs today, The Top 25 Hotel KPIs – 2020 Extended Edition is a valuable resource for any professional looking to refresh an existing performance measurement system or to promote the use of KPIs in the organization.
Key Performance Indicators (KPIs) embody the critical component of modern performance management and measurement systems. There are many organizations today that have diverse performance management initiatives, which measure organizational performance against desired results through KPIs. To provide a glimpse into the use of KPIs in practice, The KPI Institute has launched its 2020 edition of Top KPI report. The reports are dedicated to analyzing the most popular KPIs across major functional areas and industries.
Section I
How to Use This Report
Report Structure
Report Highlights
Section II
About The KPI Institute
smartKPIs.com Community Profile
2020 smartKPIs.com Functional Areas Taxonomy
2020 smartKPIs.com Industries Taxonomy
Section III
KPI…Naturally
About Key Performance Indicators (KPIs)
Advice on KPI Selection
KPI Documentation Guidelines
Target Setting: From Theory to Practice
Data Gathering Dimensions
Enhancing Performance Data Through Visualization
Data Analysis
KPI Reporting
Section IV
Customer Service Functional Area
Top 25 Customer Service KPIs of 2016-2020
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Section V
Appendix A: Related Reports
Appendix B: Reference Collection of Books
Appendix C: Performance Management Toolkits
Appendix D: Performance Magazine
Appendix E: Membership Options
Appendix F: smartKPIs.com Subscriptions
Appendix G: The KPI Institute Training Programs
Appendix H: Advisory Services
Appendix I: Audit
Appendix J: Software
Appendix K: Glossary of Terms
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