Performance Improvement Essentials (delivered in Spanish)

Summary outline of the webinar

Making decisions based on data, taking the right initiatives and following up on the outcomes, can prove to be challenging, especially when it comes to managing particular circumstances. This webinar offers insights on how to improve performance, by presenting a sound architecture, which contains relevant tools, processes and techniques.

Main topics covered

• Data analysis and reporting;
• Decision making and initiative management;
• Learning and performance improvement;
• Building a performance culture;
• Performance improvement scenarios.

Key Learning Points

• Understand performance improvement pillars;
• Identify best practices in monitoring and reporting KPIs;
• Learn how to track the implemented initiatives, which address the objectives set;
• Discern between different scenarios where performance improvement is used.