Must-have in performance measurement: KPI selection techniques 2016 SEA Edition
Summary outline of the webinar
Are you wondering how to create a relevant scorecard? Well, simply enable the selection of the most relevant KPIs for the strategic objectives of your scorecard with two KPI selection techniques: Value Flow Analysis (VFA) and KPI Balancing.
VFA is a logical model that indicates the value generation from inputs, process, outputs and outcomes.
Through KPI Balancing, we identify at least 2 KPIs to measure the same objective, acknowledging the interdependencies between the objectives and KPIs in our scorecards.
Select the most relevant KPIs to focus on and bring long-term value to the organization!
Main topics covered
- Apply two KPI selection techniques to measure the achievement of strategic objectives;
- Identify suitable KPIs for the Value Flow Analysis stages;
- Widen the perspective on performance by balancing KPIs through a variety of criteria.
Key Learning Points
- KPI Management Framework;
- KPI Selection techniques overview;
- Value Flow Analysis (VFA): Input, Process, Output, Outcome;
- KPI Balancing:
o Leading vs. lagging
o Efficiency vs. effectiveness
o Quantity vs. quality
o Subjectivity vs. objectivity - KPI Selection workshop.
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