Must-have in performance measurement: KPI selection techniques 2016 SEA Edition

Summary outline of the webinar

Are you wondering how to create a relevant scorecard? Well, simply enable the selection of the most relevant KPIs for the strategic objectives of your scorecard with two KPI selection techniques: Value Flow Analysis (VFA) and KPI Balancing.
VFA is a logical model that indicates the value generation from inputs, process, outputs and outcomes.
Through KPI Balancing, we identify at least 2 KPIs to measure the same objective, acknowledging the interdependencies between the objectives and KPIs in our scorecards.
Select the most relevant KPIs to focus on and bring long-term value to the organization!

Main topics covered

• Apply two KPI selection techniques to measure the achievement of strategic objectives;
• Identify suitable KPIs for the Value Flow Analysis stages;
• Widen the perspective on performance by balancing KPIs through a variety of criteria.

Key Learning Points

• KPI Management Framework;
• KPI Selection techniques overview;
• Value Flow Analysis (VFA): Input, Process, Output, Outcome;
• KPI Balancing:
  o Leading vs. lagging
  o Efficiency vs. effectiveness
  o Quantity vs. quality
  o Subjectivity vs. objectivity
• KPI Selection workshop.