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KPI Selection is a process which seems simple, yet it is inherently complex, due to the interdependencies involved. It is considered a particularly challenging aspect of implementing a performance management system.
This webinar outlines some of the fundamental KPI selection techniques, which ensure a rigorous process and quality results.
Main topics covered
• KPI Selection process and techniques
• KPI Expo
• KPI Clustering
• Relevant performance questions
• Value Flow Analysis (VFA)
• KPI Balancing
• KPI Selection workshop
• KPI Selection criteria
Key Learning Points
• Design a well-structured KPI selection process;
• Recognize useful KPI selection sources;
• Deploy KPI selection techniques.
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