KPI reporting tools design: Scorecards and Dashboards 2016 Global Edition

Summary outline of the webinar

We are very much aware of the importance of managing performance in our organizations. Either we are referring to people, systems, processes or strategies, making data-driven decisions is a desiderate nowadays.

However, one of the main challenges is to cope with so much data and extract relevant Key Numbers, to assess progress against expectations and base our decision upon them. In this ever-changing context, well selected KPIs and reporting tools, such as Scorecards and Dashboards, make the difference between success or failure.

We know that almost everything can be automated these days, therefore, Scorecards and Dashboards are by default as reliable as the entire software itself. But we mustn’t forget the following fact: a software tool is providing you the results generated from the inputs you insert into it, and reflects reality as you designed it from the beginning. As such, you cannot blame a piece of software for making bad decisions. You are fully accountable of them, as you are the one who needs to know what to ask from a Scorecard, Dashboard and everything else which is automated in your company.

Main topics covered

• Expectations from KPI reporting tools;
• Challenges in working with Scorecards and Dashboards;
• DOs and DON’Ts in Scorecards and Dashboards design;
• Performance Management System tools.

Key Learning Points

• Acknowledge the best practices and most common faults in using Scorecards and Dashboards;
• Analyze key aspects of designing a Scorecard and Dashboard that addresses your needs;
• Understand the relationship between Scorecards and Dashboards and other Performance Management tools.