KPI Performance Management Architecture

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Introduction

The KPI Performance Management Architecture training course provides you with the knowledge needed to develop a sound KPI Management Framework that will eventually maximize the value of performance measurement within organizations.

The main aspects to be further developed are:

  • Relevant KPI selection;
  • Standardization of templates used;
  • Integration and alignment of performance management tools, such as Strategy Maps, Scorecards, Dashboards and Portfolio of Initiatives.

3 Key business benefits

  • Improve the performance of your company by  applying a sound performance management framework;  
  • Obtain better results by creating an integrated performance management system (organizational, departmental and individual); 
  • Enhance organizational performance by properly assessing employee performance;

5 Benefits

  • Obtain higher mastery in measuring and managing performance through practical KPI exercises;
  • Access relevant best practices for developing a KPI Performance Management Architecture;
  • Enhance performance management by using tools such as the KPI documentation form, scorecard and dashboard;
  • Access rigorous tools that help you implement a KPI Management Framework by receiving 10+ templates used in working with KPIs.
  • Access an innovative learning experience based on a 3 stage educational process.

Learning objectives

  • Comprehend the strong connection between value drivers, objectives, KPIs and initiatives;
  • Create an integrated KPI Performance Management Architecture;
  • Apply best practice techniques to KPI selection;
  • Cascade the KPI Performance Management Architecture to lower organizational levels;
  • Develop relevant performance evaluation criteria for employees.

 

 Day 1 - A KPI performance management architecture

 Performance integration overview

  • Performance management and integration;
  • Performance management systems architecture;
  • Value drivers, objectives, KPIs and initiatives;
  • KPI naming standards and the use of terminology.

 KPI selection

  • KPI lifecycle;
  • KPI selection process;
  • Techniques for KPI selection;
  • KPIs in practice.

 Performance management tools in practice

  • Scorecards, dashboards and heathogram;
  • Organizational scorecard and dashboard design;
  • Best practices in using industry specific performance management tools

 

 Day 2 - KPI performance management architecture cascading process

 KPI performance management architecture at operational level

  • Departmental scorecard and dashboard design;
  • Departmental initiatives aligned to the strategy.

 KPI performance management architecture at individual level

  • Individual contribution mapped to strategy achievement;
  • Performance criteria for employees;
  • Individual scorecard.

 Review and Learning Assessment Quiz 

  • Benefits of using an integrated performance management system;
  • 10 takeaways to put in practice;
  • Learning assessment quiz.

Obtain higher mastery in measuring and managing performance through practical KPI exercises;

Access relevant best practices for developing a KPI Performance Management Architecture;

Enhance performance management by using tools such as the KPI documentation form, scorecard and dashboard;

Access rigorous tools that help you implement a KPI Management Framework by receiving 10+ templates used in working with KPIs;

Access an innovative learning experience based on a 3 stage educational process.

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