KPI Performance Architecture

Summary outline of the webinar

The webinar provides a functional overview of the structure and components of the performance management architecture. By building a knowledge foundation regarding the use of KPIs in practice, in the design and implementation of performance management tools, you will be able to track performance at both organizational and departmental level.

Main topics covered

• Performance management tools;
• Performance Management System Architecture;
• KPI management framework;
• KPI measurement framework;
• KPI cascading.

Key Learning Points

• Differentiate between performance related terms and tools;
• Learn how to integrate tools within a Performance Management System;
• Acknowledge the importance of integration in the context of performance management;
• Review the KPI management framework concept map;
• Understand the KPI measurement framework governance;
• Understand KPI cascading principles.