How to conduct a Performance Measurement Audit

Summary outline of the webinar

When measuring performance as an organization, we must first gear up with the right tools. In addition to tracking the progress of our organization against the objectives we have set out, Metrics, Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) act as the right tools to generate reliable data on the effectiveness and efficiency of our decision-making process. 

This webinar aims to teach participants how to assess whether an organization is making the best use of its tools and resources in its journey to achieve the desired goals. The maturity assessment of the performance measurement capability is designed to get a clear image of and identify relevant aspects that can be improved in key knowledge areas: KPI Selection, KPI Documentation, Target Setting, Data Gathering, Data Visualization and KPI Governance.

Main topics covered

• The benefits of the Performance Measurement Audit;
• Key knowledge areas;
• Maturity models;
• Audit process;
• Audit outputs.

Key Learning Points

• How to support the organizational competitive advantage through the Measurement Audit;
• Understand the impact of conducting a Performance Measurement Audit;
• Get familiar with the main tools used for auditing the Performance Measurement capability;
• Get valuable insights on the audit process and the use of the audit outputs.