Customer Service Performance Framework Implementation

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If your organization needs support in the implementation phase (for either a performance management system in customer service or other customer service processes or instruments) our specialists can offer you consulting. We will make sure that the framework (which proved its efficiency in multiple organizations) is adjusted to the specific needs of your industry or area of expertise and will overcome the expected change rejection reactions of the employees (commonly met in most organizations).

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In-house delivery for a team of employees
Attending an open training course
Partnering to organize this training course in my local market

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